An effective content model isn’t just boxes, arrows, and spreadsheets. It has to reflect a shared cross-disciplinary understanding of:
- The distinct kinds of content you create and manage, their unique purposes, and how they relate to each other
- The individual properties that make up each piece of content, the rules that govern them, and information about where they come from
- The ways you organize that content — behind the scenes, and to consumers/visitors/the audience.
- The processes that content goes through as it’s developed, published, promoted, maintained — and sometimes retired.
- The people and the roles responsible for it throughout its lifecycle
- The goals you’re trying to accomplish with that content, and what you’re measuring to track your progress